This policy covers all data that is shared by a visitor with us whether directly via www.fixingsstore.com or via email. This policy is occasionally updated by us so we suggest you re-review it from time to time.
This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this website or via email.
Certain businesses are required under the data protection act to have a data controller. For the purpose of the Data Protection Act 1998, you can contact our data controller via email at i[email protected] or via post:
Data Protection Controller
Technology House, Brunswick Road,
Cobbs Wood Industrial Estate,
Ashford, Kent TN23 1EN
1. Information we collect
In operating our website we may collect and process the following data about you:
1.1 Details of your visits to our website and the resources that you access including, but not limited to, traffic data, location data, and other communication data.
1.2 Information that you provide by filling in forms on our website, including when you register to receive information such as a newsletter or contact us via the contact us page.
1.3 Information provided to us when you communicate with us for any reason.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently and enhance user experiences, as well as provide information to the owners of the website. The table below explains the cookies we use and why.
Necessary Cookies – __cfduid*, PHPSESSID*
Necessary cookies help make a website usable by enabling basic functions like page navigation. The website cannot function properly without these cookies.
Used by the content network, Cloudflare, to identify trusted web traffic and preserves user session state across page requests. __cfduid - Expires after 1 year
PHPSESSID - Expires at the end of the session
Google Analytics – _ga, _gat, _gid
collectThese cookies are used to collect information about how visitors use our website. We use the information to produce reports and help us improve the overall experience of the user on our website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. You can read Google's overview of privacy and safeguarding data here.
YouTube – GPS*, PREF*, VISITOR_INFO1_LIVE*, YSC*
We embed videos from our YouTube channel using YouTube's privacy enhanced mode. This mode can set cookies on your computer once you click on the YouTube video player, but will not store personally identifiable information.
You can read more on YouTube's embedding videos information page.
GPS - Expires at the end of the session
PREF - Expires after 8 months
VISITOR_INFO1_LIVE - Expires after 179 days
YSC - Expires at the end of the session
Facebook – impression.php/#
You can read more about Facebook cookies here.
impression.php/# - Expires at the end of the session
Pop Up cookie – hustle_module_show_count-popup-4
We have a pop up appearing on the VJ Technology website to sign up to our mailing list, if users dismiss the cookie without signing up, the same user will not see the pop up again for 30 days.
2.1 How do I change my cookie settings?
Find out how to manage cookies on popular browsers:
To find information regarding other browsers, visit the browser developer's website.
To find out more about cookies visit www.aboutcookies.org or www.allaboutcookies.org.
3. Use of your information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
3.1 To provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information.
3.2 To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service.
3.3 If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
3.4 We will not sell, distribute or lease your personal information to third party companies unless we are required by law to do so.
3.5 In order to process your application we will supply your personal information to credit reference agencies (CRAs) and they will give us information about you, such as about your financial history. We do this to assess creditworthiness and product suitability, check your identity, manage your account, trace and recover debts and prevent criminal activity. We will also continue to exchange information about you with CRAs on an ongoing basis, including about your settled accounts and any debts not fully repaid on time. CRAs will share your information with other organisations. The identities of the CRAs, and the ways in which they use and share personal information, are explained in more detail at http://www.experian.co.uk/crain/index.html
4. Storing your personal data
4.1 Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.
4.2 The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.
5. Third party links
You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
6. Access To Information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.
7. Contacting us
We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at [email protected]. If you would prefer to write to us then our contact address is:
The Fixings Store Ltd,
Cobbs Wood Industrial Estate,
Ashford, Kent TN23 1EN