At Fixings Store, we take our customer feedback seriously. We understand that our customer reviews are an important part of the decision-making process for anyone shopping online, so it remains an integral target for us to achieve five-star reviews from our customers with every order.
It's very simple, it's an opportunity to grow. And what better way to grow than be it through exactly what our customers are saying about us? No matter the star rating, together as a team we celebrate every single one we get and we've found we're always coming away with new ideas, methods or processes we can make apply to make the Fixings Store experience even better for the next customer.
Trustpilot is an online reviewing community, one of the largest in the world; who now successfully trade on The London Stock Exchange. Genuine customers are invited to leave public feedback (whether good or bad) on their experience and once published on the company's Trustpilot page it's available to read by other prospective customers instantly. They have many background mechanics and algorithms in place to ensure all reviews are genuine and to ensure 100% transparency for everyone.
We love showcasing our customers' feedback on TrustPilot and encourage all invitees to spare a couple of minutes to leave us some comments on your experience with us. You can take a look at our most recent reviews here.
